Privacy policy

PRIVACY POLICY – MINT GOLD LTD / BULLION COMPS

Last updated: May 5, 2026

Mint Gold Ltd operates this store and website, including all related information, content, features, tools, products and services (the "Services"). This includes our competition platform trading as Bullion Comps. Mint Gold Ltd uses Shopify to provide these Services.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services, including when you enter competitions.

1. Personal Information We Collect or Process

We may collect and process the following categories of personal information:

Contact Details

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

Financial Information

  • Payment details (processed securely via third-party providers such as Shopify Payments, Stripe, or PayPal)

  • Transaction confirmations

Account Information

  • Username, password, preferences

Competition Data (Important)

  • Entries purchased

  • Competition participation

  • Answers submitted

  • Postal entries submitted

  • Winner verification information (ID if required)

Transaction Information

  • Products viewed, added to cart, or purchased

  • Order history

Communications

  • Messages sent to us via email or contact forms

Technical & Usage Data

  • IP address

  • Browser and device data

  • Website interaction data

  • Cookie and tracking data

2. How We Collect Your Data

We collect personal data:

  • Directly from you (account creation, purchases, competition entries, postal entries)

  • Automatically (cookies, analytics, pixels)

  • From service providers (Shopify, payment processors)

  • From marketing/advertising partners

3. How We Use Your Personal Information

We use your data to:

Provide Services

  • Process orders and competition entries

  • Administer competitions and draws

  • Verify eligibility (including age and location)

  • Contact winners and deliver prizes

Run Competitions (Key Use Case)

  • Validate entries (including free postal entries)

  • Prevent fraud or abuse

  • Conduct random draws

  • Publish winner information (name may be displayed publicly for transparency)

Marketing & Advertising

  • Send marketing emails (if opted in)

  • Run targeted advertising (Facebook, Instagram, TikTok, Google)

  • Retarget users via pixels and cookies

Security & Fraud Prevention

  • Detect suspicious or fraudulent activity

  • Protect accounts and transactions

Legal & Compliance

  • Comply with UK laws (including competition law and HMRC requirements)

  • Respond to legal requests

4. Legal Basis for Processing (UK GDPR)

We process your data under:

  • Contractual necessity – to provide purchases and competition services

  • Legal obligation – compliance with UK law

  • Legitimate interests – fraud prevention, service improvement

  • Consent – marketing and cookies

5. How We Disclose Personal Information

We may share your data with:

  • Shopify (platform provider)

  • Payment processors (Stripe, PayPal, Shopify Payments)

  • Delivery partners (for prize shipping)

  • Marketing platforms (Meta, Google, TikTok)

  • IT and hosting providers

  • Legal authorities where required

We do not sell your personal data.

6. Competition Transparency (Important)

To ensure fairness and transparency:

  • Winner names may be published on our website and social media

  • Winners may be required to provide identification before prize release

  • Entry data may be retained for audit and legal purposes

7. Marketing Communications

  • You will only receive marketing if you opt in

  • You can unsubscribe at any time

  • Transactional emails (orders, winnings) will still be sent

8. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Operate the website

  • Analyse traffic

  • Run advertising campaigns

This includes:

  • Shopify cookies

  • Meta (Facebook/Instagram) Pixel

  • Google Analytics

  • TikTok Pixel

You can manage cookies through your browser settings.

9. Data Retention

We retain data:

  • Competition entries → for legal and audit purposes

  • Financial data → in line with HMRC requirements

  • Marketing data → until consent is withdrawn

10. Data Security

We implement appropriate safeguards including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to data

However, no system is completely secure.

11. International Transfers

Your data may be processed outside the UK (e.g. by Shopify or partners).
We ensure appropriate safeguards such as Standard Contractual Clauses are in place.

12. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Data portability

You may also lodge a complaint with the Information Commissioner’s Office (ICO).

13. Children's Data

Our Services are not intended for individuals under 18.
We do not knowingly collect data from children.

14. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from our Services.

15. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

16. Contact

Mint Gold Ltd
2 Melville Street, Falkirk, FK1 1HZ
Email: sales@mintgold.co.uk

By using our website and entering competitions, you agree to this Privacy Policy.